The Employee Assistance Program (EAP) is a free, confidential program that provides counseling services for you and your family. The EAP, provided through Business Health Services, has counselors available 24 hours a day, seven days a week to help you deal with job stress, depression, marital, family or financial problems. Use the EAP to navigate through the process of finding an appropriate mental health professional if your issue cannot be treated within the eight free sessions. Contact the EAP by calling 1-800-765-3277.
- Eligible employees and family members are eligible for up to eight free sessions per incident with a qualified counselor from the EAP.
- The counseling and/or referrals provided by the EAP are conducted on a strictly confidential basis and at no cost to you.
- The EAP has a free Benefit Navigation Program for any mental health or substance abuse treatment you or an eligible dependent may need.
- Mental health and substance abuse benefits are not available to H Plan participants, but H Plan participants may use the EAP to seek assistance with mental health and substance abuse issues.
What You Need To Do
- Contact the EAP (Business Health Services) at 1-800-765-3277 to speak with a counselor or to make an appointment.
- You can access the free Benefit Navigation Program for any mental health or substance abuse treatment with the EAP by calling 1-800-765-3277. See here for more information.
- If your level of care or the name of the person/provider changes, you should contact the EAP for free access to the Benefit Navigation Program.
How the EAP Works
If you are having trouble dealing with job stress, financial issues, depression or family problems, contact the EAP by calling 1-800-765-3277. A counselor will speak with you and set up an appointment, if necessary. You may meet with your counselor for up to eight free counseling sessions. Also, the counselors at Business Health Services (BHS) can refer you to a qualified low cost or no cost provider or program through the UHC network to meet your needs. See here for information about your Mental Health benefits.
When counseling is provided on an outpatient basis with representatives from the EAP, services are free of charge. There are no claim forms to file.
Confidentiality is Ensured
By law, the EAP counselor may not release any information about your counseling session without your written permission.